Charitable Pharmacy


Volunteers in Medicine (VIM) has a charitable pharmacy in the clinic. This helps us provide VIM patients with prescription medication at little or no cost. We are licensed by the Oregon Board of Pharmacy. This means we operate just like any other pharmacy. The difference is that we are able to serve low-income and uninsured people in a way that other pharmacies cannot. Please note we cannot accept donated medications. Leftover medications can be disposed of at the sheriff’s office, the police department, or your local hospital.

VIM patient programs and what you can do to help:

Prescription refills Click here for information on how to refill a prescription.

Patient Assistance Programs (PAP) These are programs offered by the drug manufacturers.  They help low-income people get the medications they need. Our pharmacy volunteers can help you apply for PAP. Then it may take 4-6 weeks for the drug company to approve your application. Once you are approved, you can receive your medications through VIM at no charge.

Institutional Patient Assistance Programs (iPAP) These programs help patients receive certain medications quickly, and at no charge. VIM participates in iPAPs with the drug manufacturers AstraZeneca, Merck, and others. If your doctor prescribes one of the medications provided to us by an iPAP, we can usually fill your prescription the same day. Patients do not need to apply for the Prescription Assistance Program mentioned in #1 to receive these medications.

Generic Medications Your VIM doctor may prescribe a “generic” medication, which includes most available $4 prescriptions. These cannot be filled at the VIM pharmacy. Please have these prescriptions filled at a local pharmacy of your choice. This process helps us save money so that we can help more patients.

Purchased Medications Once in a while, the only way for us to get a medication for a patient is to buy it. We try to buy these as inexpensively as possible. But, sometimes we must ask you to help us pay for it. If that happens, we will talk with you beforehand.

Please note: VIM’s Charitable Pharmacy does not prescribe or dispense any narcotics, pain medication or medical marijuana.

Hours: The pharmacy is open when the clinic is open.

Monday:   1:00 p.m. – 5:00 p.m.
Tuesday:    4:00 p.m. – 8:00 p.m.
Wednesday:  CLOSED
Thursday:  8:30 a.m. – 12:30 p.m.
Friday:   8:30 a.m. – 12:30 p.m.

Doors open 30 minutes prior to each clinic.

Contact Us: If you have any questions for the pharmacy, please call us at (541) 585-9010, or click here to send an email.

Prescription Refills & Answers To Your Questions

Your doctor has prescribed your medications because they are important for your health.

Please call us if:

  • You have any questions about your medications.
  • You are experiencing any unusual side effects. 

For medication refills from the VIM pharmacy: If you need a refill on a prescription that you received from the VIM charitable pharmacy, call (541) 585-9010. Please allow 48 hours (2 days) for a refill. If you call on a Thursday, your prescription may not be ready until the following Monday.

For medication refills from an outside pharmacy: This is if you filled your prescription from any other local pharmacy. Please call the phone number that is on the label of your medication bottle. 

Call them even if the bottle says “no refill”: Tell them you are requesting a refill. They will call VIM for an approval. Please allow at least 48 hours (2 days) for a refill.

Pharmacy Hours: The pharmacy is open during the same hours as the clinic: 

Monday:  1 p.m. – 5 p.m.
Tuesday:  4 p.m. – 8 p.m.
Wednesday:  Closed
Thursday:  8:30 a.m. – 12:30 p.m.
Friday:  8:30 a.m. – 12:30 p.m.

Contact Us:  Call (541) 585-9010 or send an email by clicking here. VIM’s pharmacist and volunteers are here to help. Make sure to leave your name, phone number, and the best time to call you back.