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Medical Volunteers

Community Medical Partners

Along with more than 300 in-clinic volunteers, we also partner with over 350 community providers. These medical partners see patients upon referral from VIM in their own offices and facilities. They are a vitally important “arm” of VIM, keeping our patients healthy and productive by expanding the care they receive in immeasurable ways. We couldn’t do our work without them and are most grateful for their support.

What would be expected of me as a community medical partner?
One of the things our partners appreciate about VIM is how thoughtful we are about our referral system. We appreciate the value of medical time and your willingness to work with us. Thus, we carefully rotate the use of our providers to keep our requests well-balanced throughout the community. With everyone doing a little, we can, and do, accomplish great things.

How are patients referred?
As a medical home, we follow our patients closely – before and after a referral. If we call you to request care for a patient, you can be assured that:

  •  We have completed a financial screening to determine that the patient meets our low-income, uninsured requirements.
  •  One of our medical volunteers has completed an evaluation that indicates the patient needs specialty care. This is due to the wide range of expertise from our in-clinic volunteers, and their ability to spend significant time with patients on their health assessment.
  •  Basic medical labs and certain imaging tests can be coordinated through VIM. Our resources are limited, but we will do our best to provide you with what you need.
  •  Prescription medications, except for narcotics, can be obtained by the patient through our charitable pharmacy.
  •  An interpreter can be provided, if needed, at no cost.
  •  Follow-up care can also be provided by VIM. If the patient needs physical therapy, periodic lab work, or other needs, VIM’s referral coordinator will help establish that care.

For more information on the referral process, please contact Salome Chauncey, VIM’s Referral Coordinator, by email or call (541) 585-9018.

Who else is involved?
Our community medical partners represent 43 specialties including:

  •  Radiology
  •  General and specialty surgery
  •  Dental care
  •  Gastroenterology
  •  Orthopedics
  •  Oncology
  •  Ophthalmology
  •  Cardiology
  •  Dermatology
  •  Neurology
  •  Neurosurgery
  •  Pathology
  •  Anesthesiology
  •  ENT
  •  Gynecology
  •  Pulmonology
  •  Urology
  •  Rheumatology
  •  Endocrinology
  •  Physical therapy

Currently, 118 local medical groups, clinics, and facilities offer their services to VIM patients. Included in these are St. Charles Health System and Bend Memorial Clinic.

What about fees?
While much of our community partner’s work is pro-bono, we do understand that in some cases the care provided is extraordinary. Our patients know that there may be a fee to cover materials and expenses. Once you agree to see a VIM patient, we ask that you work directly with the patient for fees and payment plans.

What about liability?
VIM's patients agree to be seen and treated under the Oregon Liability Waiver (ORS 676.340). This limits the liability of Oregon-licensed physicians, physician assistants, dentists, nurse practitioners, dental hygienists, and certain other health professionals for injury, death, or other loss that may arise from services they provide without compensation, except in cases of gross negligence. As a VIM community partner, we ask that you register with the state for the liability waiver and have your pro-bono patients fill out a consent form. More info and the forms can be found through these links:

For physicians, physician assistants and nurse practitioners:

For Dentists and Dental Hygienists:

I’m interested. What's the next step?
If you’d like to become a community medical provider, please contact VIM’s Medical Director, John Letovsky, MD, at (541) 585-9017, or contact VIM’s Referral Coordinator, Salome Chauncey via email or at (541) 585-9018. 

Our Impact During Our 2019-2020 Fiscal Year (April 1 to March 31)

  • Number of Volunteer Hours


  • Value of Volunteer Services


  • Value of Free Medications Dispensed


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