We believe everyone has the right to basic healthcare services and that it is the responsibility of a caring community to reach out to those in need.

We believe in the inherent worthiness and dignity of each person and do our best to demonstrate kindness, respect and patience in all of our interactions. We thoughtfully foster a culture of caring throughout the organization and choose to care for people, not only their illness. This means listening, being flexible and making compassionate exceptions when appropriate. We do not judge our patients because of their circumstances but encourage and teach them to improve their own health, as best they can.

As an organization, we strive to remain attentive and agile so that we can quickly respond to environmental changes and patient or volunteer needs. We focus on possibilities and opportunities when solving problems. We allow common sense to prevail and simplify whenever possible. We invest in and nurture relationships and establish meaningful partnerships in order to implement our mission.

We endeavor to engage those who are passionate about the VIM mission in a meaningful way. We create an environment that is stimulating, productive, inclusive and fun. We exhibit tolerance and do not put personalities before principles.

We do our best to match staff strengths with appropriate jobs and provide the resources, direction and freedom so that each person can be effective and fulfilled as a VIM team member.